FREE
500 monthly credits + 2,000 signup bonus

Help center translation for CSV exports.

Upload your help center article export, choose the title and body columns to translate, apply your product glossary, and export a localized file ready to import back into your support platform.

Translate a help center export
AI Glot help center translation background
AI Glot CSV translation workflow for help center content

Translate help center content in 3 steps

The core workflow stays simple: upload the article export, review the content columns, then export a localized file that is safe to import back into your support platform.

1. Upload your help center article export

Start from the CSV export from your support tool: article titles, body content, section names, and meta descriptions.

Upload CSV →
Upload a help center article CSV export

2. Select only the content columns that need translation

Keep article IDs, slugs, author names, status fields, and section IDs untouched while translating the educational content your users read.

Review columns →
Review help center columns before translation

3. Export a clean localized article file

Download a translated CSV that keeps the exact row structure and section mapping intact, so your localized articles import without errors.

Export result →
Export a localized help center CSV file

Use AI Glot's "Selected Columns" mode to translate your help center

Translate article titles and body content while keeping IDs, slugs, section references, and author fields completely untouched.

Selected Columns mode showing specific CSV columns selected for translation

Built for help center translation work

Slug-safe translation

Translate article titles and body text while keeping slugs and internal references exactly as your support platform requires.

Glossary-aware product terms

Keep feature names, product terminology, and brand vocabulary consistent across every article in the knowledge base.

Import-safe CSV output

AI Glot is built around structured files, so the output keeps the same column headers and row logic your support tool expects.

Built for large article libraries

Process hundreds of help articles without copy-pasting content blocks into a general AI chat tool.

Help center translation FAQ

Can AI Glot translate exports from Zendesk, Intercom, HelpScout, or other support tools?

Yes, as long as you can export your articles to a CSV. AI Glot lets you select which columns to translate, such as Title and Body, while leaving IDs, slugs, and status fields unchanged.

Will AI Glot change my article slugs or IDs?

No. When you use the Selected Columns mode, only the columns you pick are translated. Your article ID, slug, and section columns stay exactly as they are.

How do I keep product terminology consistent across all my support articles?

You can upload a glossary with your product names, feature terms, and preferred translations. AI Glot applies it consistently across every article row in the CSV.

Can I translate just the titles first to review them before translating the full body?

Yes. Because you choose which columns to translate, you can run a first pass on just the Title column, review the output, then run a second pass on the Body column.

Why not translate help articles one by one using a general AI tool?

Article-by-article translation in a chat tool is slow and inconsistent. AI Glot lets you translate your entire knowledge base export in one workflow while keeping glossary terms and product language consistent throughout.

500 monthly credits + 2,000 signup bonus

Ready to translate your help center content?

Create a free account →